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Imagine purchasing digital equipment from a company that is some distance away from you. They assure you at installation that the equipment will be just fine and for a while
it is, until "it" happens. "It" can be anything from a software glitch to a new technician who has questions or even a radiologist experiencing remote viewing errors.
Whatever "it" is for you, it is now hindering your ability to take, view or transmit x-rays. Your patient doesn't want to be told they have to wait hours or days to be diagnosed until your x-ray company travels for a service call.
Unfortunately, in the world of digital radiography this scenario is often all too common. That is why every A Walsh Imaging digital purchase comes with 1 year of FREE RCA - Remote Connect Assistance.
Our highly experienced RCA Experts can solve many of your digital issues, concerns and questions remotely. RCA Experts are capable of accessing this technology from our centralized corporate location as well as while being mobile and away from the office; making your after hour concerns turn into lightening fast assistance for you.
RCA offers a multi-session off-site remote viewing technology with the capabilities of screen sharing; application sharing; dual file transfers; diagnostic testing; reboot/reconnect; unattended support; and so much more.
It is both PC and MAC compliant and universally accepted by all of today's popular internet browsers. In addition to this
it offers the highest form of security encryption available and is 100% HIPPA compliant. You don't even need high speed internet access to take advantage of this valuable tool.
NOTE: A Walsh Imaging does not use outsourced RCA Experts. |
RCA (REMOTE CONNECT ASSISTANCE) FEATURES |
| Click here to view or hide features.
» Annotation Tools
» Application Sharing
» Diagnostic Testing
» Dual File Transfers
» Multi-Session
» Reboot/Reconnect
» Run as a Service
» Screen Sharing
» Team Collaboration
» Unattended Support |
RCA (REMOTE CONNECT ASSISTANCE) SECURE TECHNOLOGY |
| Click here to view or hide features.
» Authentication
» Multi-Level Security and Control
» Encryption
» End-User Permissions and Control
» Highly Secure Data Centers
» HIPPA Compliance
» Integrity
» Integrity Mechanism
» SiteSecure Certification
» Transmission Security |
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